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TERMS & CONDITIONS

Last updated: 13/06/2025

Welcome to Muddy. By booking a service or using our website, you agree to the following terms and conditions. Please read them carefully.

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1. Services

 

We provide vehicle cleaning and detailing services as described on our website. All services are subject to availability and confirmation at the time of booking.

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2. Bookings & Cancellations

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  • All bookings must be made in advance via our website, phone, or messaging platforms.

  • Cancellations should be made at least 24 hours before the scheduled service time.

  • Last-minute cancellations or no-shows may be subject to a fee.
     

3. Pricing

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  • Prices are as listed on our website or provided during booking.

  • Additional charges may apply for excessive dirt, pet hair, stains, or last-minute changes.

  • We reserve the right to update our pricing at any time.
     

4. Payments

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  • Payments can be made via cash, card, or accepted digital platforms (e.g. Revolut).

  • Full payment is required upon completion of service unless agreed otherwise.
     

5. Liability

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  • While we take great care in providing our services, Muddy is not liable for:

    • Pre-existing damage to the vehicle.

    • Damage arising from fragile or deteriorated materials.

  • Customers are responsible for removing valuables from their vehicles before service.
     

6. Customer Responsibilities

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  • Ensure access to the vehicle at the agreed time.

  • Inform us of any special requirements or concerns prior to the service.

  • Remove personal items and valuables before the appointment.
     

7. Changes to Terms


We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on our website.
 

8. Contact Us

 

For any questions or concerns regarding these Terms & Conditions, please contact us:
themuddycw@gmail.com
+356 79299341

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