PRIVACY POLICY

Last updated: 13/06/2025

At Muddy, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. What Information We Collect

We may collect and process the following types of personal data:

Contact details: name, phone number, email address.
Booking information: vehicle details, service preferences, appointment dates/times.
Payment data: (where applicable) information for processing payments (handled securely via third-party providers).
Technical data: IP address, browser type, and device data collected automatically via cookies or analytics tools.

2. How We Use Your Information

We use your data to:

Manage and confirm bookings.
Communicate regarding your services (reminders, updates).
Improve our website and services.
Handle payments securely.
Respond to enquiries or feedback.

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We only share your data:

With trusted service providers (e.g. payment processors, booking platforms) as needed to deliver our services.
If required by law or for legal proceedings.

4. Cookies

Our website uses cookies to enhance your browsing experience and collect anonymous analytics data. You can adjust your cookie preferences via your browser settings.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

6. Your Rights

You have the right to:

Access the data we hold about you.
Request corrections to inaccurate data.
Request deletion of your data (where applicable).

To exercise these rights, contact us at: muddycarwash@gmail.com

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
themuddycw@gmail.com
+356 79299341

8. Updates to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically.